Of course, we hope that you are happy with your online purchase. If this is not the case, or there is another reason why you would like to return the product, this is possible within the following timelines and conditions:
- Send us within 14 days after receiving the product an email at firstname.lastname@example.org in which you indicate which product you would like to return, the original order number and the reason for return. We will then send you the address by email.
- The article has been bought online on our website.
- The article is complete, not used or damaged and in the original packaging. Damaged or used products cannot be returned.
- The transport costs of return are on your account.
- Please add a note with your name, address, account number, original order number and reason for returning the product.
- If you return the product we will reimburse you within 14 days after acceptance of the return.